An excellent. Polish Race and User Cover Expert Looks at Solar pv Community

When you look at the , brand new Shine Work environment off Race https://paydayloanmaryland.org/cities/cambridge/ and you may Individual Safety (UOKiK President) launched your authority is monitoring the newest photovoltaic market and you will titled to your entrepreneurs to help you respect consumer legal rights.

The investigation try prompted by the an increasing number of consumer complaints concerning the actions away from photovoltaic enterprises in the Poland (when you look at the 2021 UOKiK gotten whenever 120 complaints). Brand new UOKiK Chairman introduced process from a violation of cumulative interests regarding consumers up against several Gloss photovoltaic companies.

will cost you linked to a customer’s power to withdraw of deals (the newest contractual specifications out-of both businesses may lead to the responsibility to invest particular costs regarding construction before the fresh new lapse of your legal fourteen-big date months so you’re able to withdraw regarding the offer totally free-of-charge);

congestion away from a customer’s capacity to withdraw regarding the deal (elizabeth.g., the fresh UOKiK Chairman suspects one of several examined businesses of creating this new withdrawal active on condition that the user delivers new report by the joined letter or submits they at the businesses place of work, as the laws does not require such as for instance form);

giving a no cost review from installation as well as the projected interest in opportunity, whereas sooner or later individuals are questioned to pay for this service whenever they withdraw in the price;

Also, FG Energy is implicated of making unauthorized sources to help you government institutions, such as the Ministry out-of Environment and you may Ecosystem, by recommending it really works using them.

In addition, the brand new UOKiK Chairman revealed original investigations facing 10 other companies. Their contract templates, has the benefit of, and you may practices are increasingly being checked for it is possible to abuses of the collective welfare out of customers plus the usage of prohibited conditions. The new issues relate genuinely to particularly items while the limiting guarantee liberties, indicating links so you’re able to authorities programs, and also make product sales phone calls without any client’s earlier in the day agree, not respecting the customer’s right to withdraw throughout the package, and you may recharging users in such cases. In the long run, solar pv people will play with telemarketing, and this produces a danger of phishing and you may name fraud.

The newest UOKiK President’s tips suggest that subsequent steps in this matter on coming weeks are likely. Your situation under consideration as well as proves brand new UOKiK Chairman does imagine individual individual complaints if people complaints may show you to a given businesses behavior leads to infringement of your collective interests of one’s consumer otherwise the means to access blocked conditions. Such as for instance grievances can result in a formal UOKiK studies and a penalty of up to 10% of company’s turnover regarding preceding season. In such instances, UOKiK may also okay the business’s professionals to PLN 2 mil, i.elizabeth., approx. €430 thousand.

B. UOKIK Chairman Conditionally Clears PKN Orlen’s Merger that have PGNiG

PKN Orlen is the Polish chief on oils and petrochemical globe sector, energetic along side also have chain to own subtle oil products in Poland, Austria, Czechia, Estonia, Latvia, Lithuania, Germany, and you will Slovakia. Orlen’s issues safety every strength situations generally canned at the an oil refinery, and contains a network from merchandising stamina stations round the Poland. PKN Orlen in addition to supplies a selection of petrochemical things in the their refineries in Poland and you will Czechia. It is reasonably involved in the electricity and you will gasoline areas. PKN Orlen ‘s the biggest energy customer inside Poland.

PGNiG is the head merchant out-of natural gas within the Poland, during the one another wholesale and you can merchandising account, and is also the owner of all the present gas sites establishment into the Poland. It has got minimal activities regarding the supply of propane within the Lithuania, Germany, the netherlands, Austria, Great britain, and Ukraine. PGNiG is also mixed up in electricity also provide chain from inside the Poland and a finite extent regarding way to obtain specific delicate oil items.